Privacy Policy

Privacy Policy for Liquified

Effective Date: January 1, 2024

Welcome to Liquified! At Liquified, we value your privacy and are committed to protecting your personal information. This Privacy Policy outlines how we collect, use, disclose, and safeguard your information when you visit our Shopify store. By using our site, you agree to the practices described in this policy.

1. Information We Collect

Personal Information: When you make a purchase or contact us through our site, we may collect personal information that includes your name, email address, phone number, billing address, and shipping address.

Payment Information: We use Shopify's secure payment gateway, and we do not store your payment details. Payment transactions are processed directly by Shopify or other payment processors.

Order Information: We collect details about the products you purchase, including product names, quantities, and order numbers.

Technical Information: We may collect information about your device, browser, IP address, and usage data to improve our site’s performance and security.

2. How We Use Your Information

We use your personal information for the following purposes:

  • Order Processing: To process and fulfill your orders, including sending you order confirmations, shipping notifications, and customer service communications.

  • Customer Service: To respond to your inquiries, provide support, and resolve any issues related to your orders or our products.

  • Marketing and Promotions: With your consent, we may send you promotional emails, newsletters, and special offers. You can opt out of these communications at any time by following the unsubscribe instructions in the emails.

  • Improvement and Analytics: To analyze and improve our website, products, and services, and to understand how customers interact with our site.

3. How We Share Your Information

We do not sell, trade, or otherwise transfer your personal information to outside parties except as described below:

  • Service Providers: We may share your information with third-party service providers who assist us in operating our website, processing payments, shipping orders, or performing other business functions. These providers are required to maintain the confidentiality of your information and use it solely for the purposes for which we engage them.

  • Influencers and Marketing Partners: If you participate in our promotions, giveaways, or sweepstakes, we may share your information (e.g., name and email address) with influencers or marketing partners who are helping us promote the giveaway.

  • Legal Requirements: We may disclose your information if required to do so by law, regulation, or legal process, or to protect our rights, property, or safety, or that of our users or others.

4. Data Security

We implement reasonable security measures to protect your personal information from unauthorized access, use, or disclosure. However, no method of transmission over the Internet or electronic storage is completely secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

5. Your Choices

You have the following rights regarding your personal information:

  • Access and Correction: You can access and update your personal information by logging into your account or contacting us directly.

  • Opt-Out: You can opt out of receiving marketing communications from us by following the unsubscribe link in the emails or contacting us to request removal from our mailing list.

6. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience, analyze site traffic, and understand user behavior. You can control cookies through your browser settings. Note that disabling cookies may affect your ability to use some features of our site.

We partner with Microsoft Clarity and Microsoft Advertising to capture how you use and interact with our website through behavioral metrics, heatmaps, and session replay to improve and market our products/services. Website usage data is captured using first and third-party cookies and other tracking technologies to determine the popularity of products/services and online activity. Additionally, we use this information for site optimization, fraud/security purposes, and advertising. For more information about how Microsoft collects and uses your data, visit the Microsoft Privacy Statement.

7. Third-Party Links

Our website may contain links to third-party sites. We are not responsible for the privacy practices or content of these sites. We encourage you to review their privacy policies before providing any personal information.

8. Children's Privacy

Our services are not directed to children under the age of 13. We do not knowingly collect personal information from children under 13. If we become aware that we have collected such information, we will take steps to delete it.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated effective date. We encourage you to review this policy periodically to stay informed about how we are protecting your information.

10. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

Liquified
Email: hello@liquifiedrv.com
Phone: 813-245-4531
Address: 3524 Grand Forks Dr, Land O Lakes, FL 34639

Thank you for choosing Liquified. We appreciate your trust and are committed to safeguarding your personal information.