Return Policy
At Liquified, Your Satisfaction is Our Top Priority!
We’re dedicated to ensuring you are completely happy with your purchase. If for any reason you’re not entirely satisfied, we offer a 100% Satisfaction Guarantee. Here’s how our return policy works:
1. Return Window
- You have 30 days from the date of delivery to request a return or exchange.
2. Eligibility
- All products are eligible for a return or exchange, provided they are in their original condition and packaging. This includes being unused, unworn, and unopened.
3. Return Process
- To initiate a return, please contact our customer service team at hello@liquifiedrv.com with your order number and the reason for your return.
- We will provide you with a return shipping label and instructions on how to send the item back to us.
- Once we receive your returned item, we will inspect it and process your refund or exchange.
4. Refunds and Exchanges
- Refunds: If you prefer a refund, we will issue a full refund to your original payment method. Please allow 5-7 business days for the refund to appear on your account.
- Exchanges: If you’d like to exchange your item for a different size or color, let us know, and we’ll ship out the replacement once we receive the returned item.
5. Return Shipping Costs
- We cover the cost of return shipping for all returns and exchanges. Simply use the return label we provide.
6. Non-Returnable Items
- All of our items are eligible for return.
7. Customer Support
- If you have any questions or need assistance with the return process, please reach out to our customer support team at hello@liquifiedrv.com. We’re here to help!
8. 100% Satisfaction Guarantee
- We stand behind our products and our promise to ensure you are happy with your purchase. If there’s any issue with your order or if you’re not satisfied for any reason, please let us know. We’ll do whatever it takes to make it right.
Thank you for shopping with Liquified!